Provider Website

Please note: You will need to turn your Pop-Up Blocker off to access Provider Direct. Click here for more details.

No Provider Meeting in February ~The next Scheduled Provider Meeting is March 13, 2009 9:00am-12:00pm at Copperfield Training Facility

In an effot to make the Provider website more user friendly, we have enhanced the provider homepage views so that just about all of the links are right at your fingertips. We have taken into account comments, suggestions, questions and complaints from our Provider Network regarding the website and have incorporated as much as possible. Please take time to view the changes and please continue to provide your feedback. Thank you.

   PBH Provider Direct User Manual - Updated on 2/11/2009
   Print Authorization Letters on Demand


Please note that you MUST download the most recent verion of Adobe Reader. Thank you!   

Recent Provider Bulletins

Last Updated: 5/18/2012

 Positive Behavioral Supports Training PBH Communication Bulletin FY 1112 MP 07 20120517
    Date Posted: 5/18/2012
 Webinar for AC I/DD Providers PBH Communication Bulletin FY 1112 NM 53 20120508
    Date Posted: 5/14/2012
 Grant Opportunities for CABHAs PBH Communication Bulletin FY 1112 NM 54 20120510
    Date Posted: 5/14/2012
 OPC Provider Meeting PBH Communication Bulletin FY 1112 NM 55 20120514
    Date Posted: 5/14/2012

Additional Provider Bulletins

Recent Finance Bulletins

Last Updated: 4/17/2012

Finance Announcements Provider Billing Information
 Community Guide Rate Change PBH Communication Bulletin FY 1112 FN 174 20120417
    Date Posted: 4/17/2012
  Finance FAQ's
    Date Posted: 4/17/2012
  Electronic Funds Transfer PBH Communication Bulletin FY 1112 FN 132 20120227
    Date Posted: 3/1/2012
 		 PBH Reason Codes
    Date Posted: 5/3/2012
  PBH 837I (Institutional) Companion Guide 5010
    Date Posted: 4/30/2012
  PBH 837P (Professional) Companion Guide 5010
    Date Posted: 4/30/2012
Additional Financial Information

Recent Request for Intent/Proposals

Last Updated: 7/13/2011

Request for Intent/Proposals Documentation Request for Intent/Proposals Electronic Forms
 Request for Proposal 2011-1 Alamance-Caswell Advanced Access RFP Questions and Answers - Updated July 12, 2011
    Date Posted: 7/13/2011
  Request for Proposal 2011-1 Alamance-Caswell Advanced Access RFP Questions and Answers - Updated July 12, 2011
    Date Posted: 7/12/2011
  PBH Bidders Conference for the Alamance-Caswell Advanced Access RFP Questions and Answers
    Date Posted: 7/6/2011
  Request for Proposal (RFP) Announcement: Advanced Access (Crisis Services) for the Alamance-Caswell Catchment Area
    Date Posted: 6/15/2011
 		  Request the Electronic Application
  RFP/RFI Online Forum
RFI/RFP Archives

Provider Training Documentation

Last Updated: 2/23/2012

 Click here for LIVE Place of Service Codes
 NEW Select and Update Client Module
 Click here to register for Word Processing and Spreadsheet Classes offered to Providers

 SOC Web-based Tutorials 2012
    Date Posted: 2/23/2012
 Daymark Recovery Services Staff Training Schedule 2011
    Date Posted: 7/8/2011
 PBH Provider Direct User Manual - Updated on 2/11/2009
Additional Training Documentation