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Provider Bulletins
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Bulletins for providers. Please click on the links below to access the information you need. Should you have any questions please contact the Provider Network Department at 704-721-7000
All Provider Bulletins
Last Updated: 10/10/2008
Communication Bulletin FY-0809-AA-21 Back Up Staffing Incident Report
Date Posted: 10/10/2008
Communication Bulletin FY-0809-UM-06 Print Authorization Letters on Demand
Date Posted: 10/2/2008
Communication Bulletin FY-0809-FN-22-Customer Service Line
Date Posted: 9/23/2008
Communication Bulletin FY-0809-UM-06 Rescinding Communication Bulletin FY-0809-UM-05
Date Posted: 9/10/2008
Communication Bulletin FY-0809-UM-05 Open Appointments for Access to Schedule Consumers after-hours
Date Posted: 9/10/2008
After-Hours Scheduling for Providers
Date Posted: 9/10/2008
Open Appointments Form
Date Posted: 9/10/2008
Communication Bulletin FY-0809-UM-04 Policies Supporting Prompt Claims Payments
Date Posted: 9/2/2008
Communication Bulletin-FY-0809-NM-03 Contract Compliance Licenses
Date Posted: 9/2/2008
Communication Bulletin-FY-0809-NM-01 Therapeutic Leave
Date Posted: 8/18/2008
Communication BulletinFY-0809-AA-01 Revised Peer Support Definition
Date Posted: 8/18/2008
Communication Bulletin FY-0809-UM-03 Registry of Unmet Needs
Date Posted: 8/18/2008
Communication Bulletin FY-0809-UM-01 STR Requirements for Consumers Medicaid Outpatient and Inpatient Services Only
Date Posted: 8/18/2008
Communication Bulletin FY-0809-UM-02 Davidson County to Broughton
Date Posted: 8/18/2008
PBH Network Management Communication Bulletin FY-0809-NM-02 - Social Inclusion
Date Posted: 8/11/2008
PBH Finance Communication Bulletin FY-0809-FN-16-Sliding Fee Scale
Date Posted: 8/6/2008
Sliding Fee Scale 2008
Date Posted: 8/6/2008
Communication Bulletin-FY-0708-AA-16 Employment of Relative Legal Guardian as Provider
Date Posted: 8/1/2008
Communication Bulletin FY-0708-NM-26 Therapeutic Leave
Date Posted: 7/22/2008
Communication Bulletin-FY-0708-UM-27-Davidson County Residents to be referred to Broughton Hospital
Date Posted: 7/22/2008
PBH UM/ACCESS Communication Bulletin FY-0708-UM- 26 STR Requirements
Date Posted: 7/14/2008
Medicaid Only STR
Date Posted: 7/14/2008
STR Service Codes
Date Posted: 7/14/2008
Communication Bulletin FY-0708-UM- 23 Authorization of Assertive Community Treatment Team (ACTT) Services
Date Posted: 6/24/2008
CommunicationBulletin-FY-0708-FN-79-RateIncreases-IntensiveIn-HomeServices-Multi-SystemicTherapy-MST
Date Posted: 6/24/2008
Communication Bulletin-FY-0708-AA-18-Q and A Service Definitions
Date Posted: 6/13/2008
Communication Bulletin-0708-IS-05 Print Feature Added to New STR Enrollments
Date Posted: 6/11/2008
Communication Bulletin-FY-0708-AA-19 Q and A Policy
Date Posted: 6/9/2008
CommunicationBulletin-FY-0708-AA-17-Q and A Crisis Services
Date Posted: 6/9/2008
Communication Bulletin FY-0708-IS -05 Electronic Claims Submission 837 Biller
Date Posted: 6/2/2008
Communication Bulletin-FY-0708-NM-25-Taxonomy Codes Required on All Submitted Claims
Date Posted: 6/2/2008
Communication Bulletin-FY-0708-FN-78-Rate Increase-Day Supports-State
Date Posted: 5/20/2008
Communication Bulletin-FY-0708-UM-20-New Enrollment Process
Date Posted: 5/20/2008
Communication Bulletin - FY-0708-IS-03 - Submitting PBH Claims through a Clearinghouse Service
Date Posted: 5/8/2008
Communication Bulletin FY-0708-AA-14 - B-3 Residential Services Options
Date Posted: 4/28/2008
Communication Bulletin FY-0708-15 - Posting of Draft Innovations Technical Manual
Date Posted: 4/28/2008
PBH Bulletin - Posting of Draft Innovations Technical Manual
Date Posted: 4/23/2008
Communication Bulletin FY-0708-FN-77 Claims Submission
Date Posted: 4/22/2008
Communication Bulletin FY-0708-FN-76 Weekly Checkwrite Notification
Date Posted: 4/17/2008
Communication Bulletin FY-0708-NM-24 - Network Freeze
Date Posted: 4/16/2008
Communication Bulletin FY-0708-FN-75 - Residential Services Survey
Date Posted: 4/14/2008
Provider Announcement - Innovations Waiver Renewal 2008
Date Posted: 4/9/2008
Communication Bulletin FY-0708-FN-69 New Innovations Rates
Date Posted: 4/8/2008
Communication Bulletin - FY-0708-UM-19 - Community Support Services Reminder
Date Posted: 4/8/2008
Communication Bulletin - FY-0708-NM-23
Date Posted: 3/26/2008
NCTOPPS Provider Nomination Form
Date Posted: 3/21/2008
PBH Administration Communication Bulletin: Community Transition
Date Posted: 3/17/2008
Communication Bulletin FY-0708-IS-02 Use of Emdeon as a single source clearinghouse
Date Posted: 3/11/2008
Communication Bulletin-FY-0708-AA-10 Home Supports Location of Service
Date Posted: 3/5/2008
Communication Bulletin FY-0708-UM-18 - Relative as Provider Policy
Date Posted: 3/3/2008
Communication Bulletin-FY-0708-AA-09-Innovations Waiver Submission to CMS
Date Posted: 2/29/2008
FY-0708-AA-10 Home Supports DSE Checklist
Date Posted: 2/27/2008
Communication Bulletin BY-0708-FN-49 - Taxonomy Number
Date Posted: 1/31/2008
Communication Bulletin-FY-0708-UM-16-Community Support Services Secondary Modifier Correction
Date Posted: 1/23/2008
Communication Bulletin-FY-0708-UM-17-Residential Bed Hold
Date Posted: 1/23/2008
Communication Bulletin FY-0708-UM-15 - Community Support Services Secondary Modifier
Date Posted: 1/15/2008
Communication Bulletin-FY-0708-UM-14-State Funded Residential Support
Date Posted: 1/4/2008
Communication Bulletin-FY-0708-NM-20-Provider Maintenance Changes in Provider Direct
Date Posted: 12/13/2007
FY-0708-NM-20-Clinicians Info Registration Form
Date Posted: 12/13/2007
Communication Bulletin FY-0708-NM-21 - Leadership Core Competencies Training
Date Posted: 12/10/2007
Communication Bulletin FY-0708-AA-07 - Response to General Feedback to Innovations Renewal Draft 1915 (c) Innovations
Date Posted: 12/10/2007
Summary of Innovations Waiver Renewal
Date Posted: 12/10/2007
Communication Bulletin FY-0708-NM-15 - Amendment to General Conditions of the MOA
Date Posted: 12/4/2007
Communication Bulletin FY-0708-NM-14 - Amendment to General Conditions of the Contract
Date Posted: 12/4/2007
Communication Bulletin FY-0708-NM-19 - NC-TOPPS Clarification
Date Posted: 12/4/2007
Communication Bulletin FY-0708-NM-18 - Suspension of Community Support Services
Date Posted: 12/3/2007
Communication Bulletin FY-0708-NM-17 for NC Council Medicaid Documentation Training
Date Posted: 11/27/2007
PBH Administration Communication Bulletin FY-0708-AA-06 Public Comment Period Draft 1915(c) Innovations Waiver
Date Posted: 11/16/2007
Communication Bulletin FY-0708-NM-13 - Brain Injury Conference
Date Posted: 11/7/2007
Communications Bulletin FY-0708-UM-13 - Traumatic Head Injury
Date Posted: 11/5/2007
Claim Adjustment Request Form
Date Posted: 11/5/2007
Communication Bulletins - FY-0708-UM-12 - UR Start Up DD
Date Posted: 11/1/2007
Communication Bulletin FY-0708-NM-10 NC Provider Council Medicaid Documentation Training
Date Posted: 10/24/2007
Communication Bulletin FY-0708-NM-09 Closing of Residential Programs
Date Posted: 10/24/2007
Communication Bulletin FY-0708-UM-11Supports Intensity Scale Update
Date Posted: 10/24/2007
PBH Information Systems Communication Bulletin FY-0708-IS-01 Submitting PBH Claims through a Clearinghouse Service
Date Posted: 10/24/2007
Communication Bulletin-FY-0708-CR-01-Contractual Obligations Regarding Cultural Competence Training
Date Posted: 10/17/2007
Communication Bulletin-FY-0708-UM-10-Removal of Budget Page Requirement
Date Posted: 10/16/2007
Communication Bulletin-FY-0708-FN-12-Rate Increase-Innovation Services
Date Posted: 10/12/2007
Communication Bulletin-FY-0708-FN-13-Rate Increase-Psychiatry
Date Posted: 10/12/2007
Communication Bulletin-FY-0708-FN-15-PBH Claim Adjustment Form-Remittance Advice Footnotes
Date Posted: 10/12/2007
Communication Bulletin-FY-0708-NM-08 NC Evidence Based Practice Training
Date Posted: 10/12/2007
Communication Bulletin-Psychological Testing FY-0708-UM-09
Date Posted: 10/9/2007
Communication Bulletin-FY-0708-FN-15 PBH Claim Adjustment Form - Remittance Advice Footnotes
Date Posted: 10/9/2007
PBH Finance Communication Bulletin FY-0708-FN-13 Rate Increases - Psychiatric Services
Date Posted: 10/2/2007
Communication Bulletin-FY-0708-FN-12-Rate Increase-Innovation Services
Date Posted: 9/26/2007
Communication Bulletin FY-0708-UM-08 Registry of Unmet Needs
Date Posted: 9/25/2007
Communication Bulletin FY-0708-UM-06 Out of Network Residential Profile Needs-Revised 09-20-07
Date Posted: 9/25/2007
Utilization Management/Access Communication Bulletin FY-0708-UM-07 Changes to Provider Direct
Date Posted: 9/24/2007
Communication Bulletin FY-0708-UM-06
Date Posted: 9/19/2007
PBH Administration Communication Bulletin FY-0708-AA-04 Implementation of B-3 Services
Date Posted: 9/18/2007
Network Management Communication Bulletin FY-0708-NM-06 NC Council Pinehurst Conference Brochure
Date Posted: 9/18/2007
Network Management Communication Bulletin FY-0708-NM-05NC Faro 2007 Fall Conference - Registration Agenda November 4-7, 2007
Date Posted: 9/18/2007
Network Management Communication Bulletin FY-0708-NM-07 Training - B3 Service Definitions - September 24th and October 1st 2007
Date Posted: 9/18/2007
PBH UM/ACCESS Communication Bulletin FY-0708-UM-04
Date Posted: 9/17/2007
Network Management Communication Bulletin FY-0708-UM-05 - Changes to Provider Direct
Date Posted: 9/17/2007
Network Management Communication Bulletin FY-0708-NM-04 Medicaid Numbers
Date Posted: 9/12/2007
Communication Bulletin FY-0607-FN44 - Payment of Services
Date Posted: 9/11/2007
Communication Bulletin-FY0607-FN-44-Redistributed-Payments of Services
Date Posted: 9/6/2007
Communication Bulletin - FY0708-UM-02 - PBH Requrements for Enhanced Services - DHHS Update 32 08-08-07
Date Posted: 9/4/2007
Communication Bulletin FY-0708-NM-03-Provider Direct UserNames
Date Posted: 9/4/2007
Fair Housing Training Information - Disability Rights
Date Posted: 8/30/2007
Communication Bulletin regarding State Funded Respite Services
Date Posted: 8/30/2007
NPI Numbers (Hospitals) Communication Bulletin FY-0607-NM-09
Date Posted: 8/7/2007
Assessment in the Development of the Person Centered Plan (PCP) Communication Bulletin FY0708-UM-01
Date Posted: 7/19/2007
MRMI Code Discontinuations Communication Bulletin FY-0607-UM-15
Date Posted: 7/19/2007
Payment of Services Communication Bulletin FY0607-FN-44
Date Posted: 6/29/2007
Changes to PBH Remittance Advice (RA) Report - Communication Bulletin FY-0607-FN-33
Date Posted: 6/25/2007
Revisions to UB04/CMS 1500 Instructionals - Communication Bulletin FY-0607-FN-34
Date Posted: 6/25/2007
Rate Increase for State Funded Supported Employment Group
Date Posted: 6/15/2007
Rate Increase for Innovations
Date Posted: 6/15/2007
Implementation of the CMS 1500 and UB04 Claim Forms and NPI
Date Posted: 6/8/2007
Rate Increase for Psychosocial Rehabilitation
Date Posted: 6/4/2007
Authorizations for July 1, 2007 Service Implementation Communication Bulletin FY-0607-UM-12
Date Posted: 5/29/2007
Innovations Services - CI System Changes Communication Bulletin FY- 0607-UM-13
Date Posted: 5/29/2007
Reimbursement rate for Code S5125 - Personal Assistance
Date Posted: 5/22/2007
Authorizations for July 1st, 2007 Service Implementation FY-0607-UM-11
Date Posted: 5/11/2007
Claims Submissions FY-0607-FN-27
Date Posted: 5/11/2007
FY 06/07 Claims Submission
Date Posted: 5/11/2007
Back Up Staffing for Innovations Waiver Services Communications Bulletin FY-0607-AA-41
Date Posted: 4/23/2007
Authorization Requirement Revision
Date Posted: 4/16/2007
Psychiatric Administrative Claims Utilizing a "dummy" Client
Date Posted: 3/30/2007
NPI Number Communication Bulletin FY-0607-NM-07
Date Posted: 3/28/2007
B-3 Services Communication Bulletin FY-0607-NM-08
Date Posted: 3/28/2007
Reimbursement rate for Code S5150HQ Respite Care - Community Group
Date Posted: 3/28/2007
Reimbursement rate for Code S5150 Respite Care - Community Individual
Date Posted: 3/13/2007
ICF/MR Service Authorization Process Communication Bulletin FY-0607-UM-10
Date Posted: 3/12/2007
ICF TAR Form for Communication Bulletin FY-0607-UM-10
Date Posted: 3/12/2007
Additional Services - FY0607 AA 40
Date Posted: 2/16/2007
Finance Communication Bulletin FY-0607-FN-17 (Funds to Support Public Psychiatry Update)
Date Posted: 2/15/2007
Scheduling of Appointments for all services through the PBH Access Center Communication Bulletin FY-0607-UM-09
Date Posted: 1/25/2007
Resubmission of Denied Claims Communication Bulletin FY-0607-FN-04
Date Posted: 1/23/2007
Funds to Support Public Psychiatry
Date Posted: 12/19/2006
Ongoing Customer Service and Responsiveness by PBH Communication Bulletin FY-0607-NM-06
Date Posted: 12/13/2006
Innovations Day Supports and Transportation Communication Bulletin FY-0607-UM-08
Date Posted: 12/11/2006
Remittance Advice Modifications Communication Bulletin FY-0607-FN-02
Date Posted: 12/8/2006
RFI: Housing - HUD 811 Windermire Group Home
Date Posted: 12/8/2006
Application - RFI: Housing - HUD 811 Windermire Group Home
Date Posted: 12/8/2006
Maximum Duration Limits for Groups Without Seeking Prior Authorization Under Basic Benefits Package FY-0607-UM-02
Date Posted: 11/16/2006
Child Mental Health Substance Abuse Funding for Emergency (CMHSAFE) FY-0607-UM-03
Date Posted: 11/16/2006
MRMI Emergency Funding FY-0607-UM-04
Date Posted: 11/16/2006
Use of State Version of the Person Centered Plan or PBH version of the Individualized Support Plan FY-0607-UM-05
Date Posted: 11/16/2006
Coordination of Services and Documentation with Primary Care Physicians FY-0607-UM-06
Date Posted: 11/16/2006
Criteria for State Funding for Enhanced Services for Adult MH/SA FY-0607-UM-07
Date Posted: 11/16/2006
Crisis Continuum Communication Bulletin FY-0607-NM-05
Date Posted: 9/26/2006
Policies Supporting Prompt Claims Payment
Date Posted: 9/15/2006
Amendment to General Conditions for Licensed Independent Practitioners
Date Posted: 8/22/2006
Storage of Provider Documentation FY0607-IS-01
Date Posted: 8/16/2006
Crisis Recovery Center - Communication Bulletin FY-0607-NM-04
Date Posted: 8/3/2006
Spanish for the Mental Health Professional Training
Date Posted: 7/10/2006
Enhanced Services Implementation - Network Communication Bulletin FY0607-NM-02
Date Posted: 7/7/2006
DHHS Enhanced Services Implementation Update
Date Posted: 7/7/2006
Community Support Services Capacity - Network Communication Bulletin FY0607-NM-01
Date Posted: 7/7/2006
Status of Authorizations for July 1st, 2006 Service Implementation
Date Posted: 6/29/2006
Network Communication Bulletin FY-0506-NM-14 - TBI Funding
Date Posted: 6/26/2006
FY 06-07 Contract Attachment TT - Outpatient Treatment Service Definition
Date Posted: 6/22/2006
2006 Access Cost Reporting Training Sessions
Date Posted: 6/21/2006
2006 Cost Report Requirements Memo
Date Posted: 6/21/2006
Mental Health Cost Reporting FY 2006 - Reporting Requirements
Date Posted: 6/21/2006
NC Medicaid CPT Codes Covering Testing and Evaluation Service
Date Posted: 6/19/2006
Therapeutic, Prophylactic or Diagnostic Injection - 90772
Date Posted: 6/19/2006
Communication Bulletin #12 - TARS for FY 06-07 Contract Services
Date Posted: 6/18/2006
Communication Bulletin #10 - Child Residential Rules Transition
Date Posted: 6/17/2006
Follow up to PBH Network Communication Bulletin FY-0506-NM-02
Date Posted: 6/16/2006
PBH State Funded Home and Community Supports
Date Posted: 6/15/2006
PBH State Funded DD Residential Assistance Series
Date Posted: 6/15/2006
PBH State Funded Day Support Series
Date Posted: 6/15/2006
PBH Network Communications Bulletin FY-0506-NM-02
Date Posted: 6/7/2006
PBH Memorandum regarding Unmanaged Visits for Children
Date Posted: 6/7/2006
PBH Access and Utilization Management Change of Address and Procurement Contracts
Date Posted: 6/7/2006
PBH Pilot Projects for New Service Definitions
Date Posted: 6/7/2006
New State Service Definitions PBH Network Communications Bulletin
Date Posted: 6/7/2006
DMA Provider Enrollment Applications
Date Posted: 6/7/2006
Community Support Services, Community Support Team, Developmental Therapies and/or Proposed Residential Subsidy
Date Posted: 6/7/2006
State Funded Services for MH/DD/SA Residential Assistance and Periodic Habilitaiton and Support Assistance
Date Posted: 6/7/2006
PBH State Funded Residential Assistance Series Rates - 3/20/06
Date Posted: 3/20/2006
PBH State Funded Residential Assistance Series Definitions as of 2/27/06
Date Posted: 2/27/2006